Privacy and Cookie Statement
This Privacy and Cookie Statement (“Statement”) will help you understand how Luminous Thread LLC (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use www.luminousthread.com (“Website”, “Service”).
We reserve the right to change this Statement at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
What User Personal Data We Collect
When you visit the Website, we may collect the following data:
Your IP address.
First name and last name
Phone number
Your contact information and email address.
Other information such as interests and preferences.
Cookie and Usage Data
Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Website by or through a mobile device. (“Usage Data”). The Usage Data may include information such as your computer’s Internet Protocol address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Why We Collect Your Personal Data
We are collecting your data for several reasons:
To better understand your needs
To improve our services and products
To provide and maintain our Service
To notify you about changes to our Service
To request feedback
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To detect, prevent and address technical issues
To contact you to fill out surveys and participate in other types of market research.
To provide you with news special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
Safeguarding and Securing the Data
Luminous Thread LLC is committed to securing your data and keeping it confidential. Luminous Thread LLC has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, pixels and scripts to collect and track information and to improve and analyze our Service.
We collect information contained in “cookies”, such as the date of connection to the website or the IP address of the device from which the connection to the website takes place – this is data showing how you use our websites. This information is used for administrative and statistical purposes and to improve these pages and improve your user experience. In addition, this data, processed automatically, can be used to analyze the behavior of these pages’ content recipients (e.g., time spent on the website) or to personalize the content of websites, in particular by providing on-line advertisements.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
Links to Other Websites
Our website may contain links that lead to other websites. If you click on these links Luminous Thread LLC is not held responsible for your data and privacy protection. Visiting those websites is not governed by this Statement. Make sure to read the privacy policy documentation of the website you go to from our website.
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your Personal Data. You can achieve this by doing the following:
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
Luminous Thread LLC will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this Statement.
Legal Basis for Processing Personal Data under The General Data Protection regulation (GDPR)
If you are from the European Economic Area (EEA), Luminous Thread LLC’s legal basis for collecting and using the personal information described in this Privacy and Cookie Statement depends on the Personal Data we collect and specific context in which we collect it.
Luminous Thread LLC may process your Personal Data because:
We need to perform an agreement with you
You have given us permission to do so
The processing is in our legitimate interests and it is not overridden by your rights
To comply with the law.
Retention of Data
We will only keep your Personal Data only for as long as is necessary for the purposes set out in this Statement, unless a longer retention period is required or permitted by law. Luminous Thread LLC may also keep Usage Data for internal analysis purposes.
Transfer of Data
Your information including Personal Data may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Statement followed by your submission of such information represents your agreement to transfer.
Disclosure of Data
Legal Obligations. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
Vital Interests. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or portion of our business to another company.
Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA) or UK, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data, we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights.
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Luminous Thread LLC relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA) or in the UK. You can find their contact details here:
https://ec.europa.eu/newsroom/article29/items/612080
If you are a resident in Switzerland the contact details for the data Protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html
Your California Privacy Rights. California Consumer Privacy Act CCPA / California Privacy Rights Act (CPRA)
The CCPA provides California residents with specific privacy rights, including the right to receive a privacy notice, the right to know what information we have collected about you during the past 12 months, and the right to know what categories of personal information we have shared with third parties. CCPA gives California residents the right to opt-out of having their personal information sold. CCPA also gives California residents the right to request deletion of their personal information.
This notice provides information about the categories of information that we collect from California residents generally, the sources of the information, the purposes for which we use the information, and the categories of third parties to whom we disclose the information for business purposes.
Please note that we do not sell your personal information. Additionally, we do not offer financial incentives for the collection or sale of your personal information. We will also not discriminate against you if you exercise your rights under CCPA.
Learn more here: https://oag.ca.gov/privacy/ccpa
Children’s Privacy
Luminous Thread LLC encourages parents and guardians to take an active role in their children’s online activities.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18-year-old. If you become aware of any data we may have collected from children under age 18, please contact us.
Controls for Do-not-Track SIGNALS under the California Online Protection Act (CaIOPPA)
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preferences not to have data about your online browsing activities monitored and collected. Luminous Thread LLC does not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
Service Providers
We may disclose your personal information with our service providers pursuant to an agreement between us and each service provider. Each service provider is a for-profit entity that processes the information on our behalf.
Updates to This Privacy Statement
We may update this Privacy and Cookie Statement from time to time. If we modify our Statement, we will post the revised version here, with an updated revision date. By continuing to use our website after such revisions are in effect, you accept and agree to the revisions and to abide by them.
The Privacy and Cookie Statement was effective as of September 30, 2021.
Contact us
Should you have questions or comments related to this Privacy and Cookie Statement, please contact us by sending mail to legal@luminousthread.com