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OUR WORK
Testimonials
Tony Rubino
Managing Director at Resource Integrated Ltd
Luminous Thread’s development team played a critical role in streamlining our e-commerce solution. Their attention to detail and persistence was integral in implementation in the production management process for stationary materials for our customer. Together, we created a software that will deliver value to our client for many years to come.
Hursh Agraval
CTO at The Browser Company
When we Meet Daniel from luminous Thread we didn’t know how to incorporate open source solution into our browser. His expertise and knowledge about Chromium open source architecture enabled us to progress with our project. Together we created the solution based on of building on top of Chromium browser which for us was a game changer.
George Slawek
COO at Eurocall Group
Partnering with Luminous Thread was a win-win for Eurocall Group. The Luminous Thread team has been a solid partner for a variety of needs as my business has evolved. I have used Luminous Thread for over a year now and would highly recommend them. The team is very responsive, adaptable, reliable and a pleasure to work with.
OUR WORK
Testimonials
Tony Rubino
Managing Director at Resource Integrated Ltd
Luminous Thread’s development team played a critical role in streamlining our e-commerce solution. Their attention to detail and persistence was integral in implementation in the production management process for stationary materials for our customer. Together, we created a software that will deliver value to our client for many years to come.
Hursh Agraval
CTO at The Browser Company
When we Meet Daniel from luminous Thread we didn’t know how to incorporate open source solution into our browser. His expertise and knowledge about Chromium open source architecture enabled us to progress with our project. Together we created the solution based on of building on top of Chromium browser which for us was a game changer.
George Slawek
COO at Eurocall Group
Partnering with Luminous Thread was a win-win for Eurocall Group. The Luminous Thread team has been a solid partner for a variety of needs as my business has evolved. I have used Luminous Thread for over a year now and would highly recommend them. The team is very responsive, adaptable, reliable and a pleasure to work with.
Case Results
Bell
Our solution had a key impact on the possibility of cooperation between Resource Integrated and Bell. The solution we provided fosters the collaboration between the companies and enabled Ri to sign an exclusive contract, thus RI (our client) has gained a large base of potential recipients for its services.
We built a dedicated e-commerce platform to allow Bell employees to place their orders by selecting desired business cards templates and customising the order.
The situation presented to us by the client
Resource Integrated approached us they wanted to ask for our services with an e-commerce solution for their customer Bell (https://www.bell.ca/). Bell went to RI looking for a solution to manage the production process for stationary materials - business cards, envelopes and forms for the entire organization. The products shall meet the following requirements:
- Integration with Bell's employee procurement system – Ivalua.
- Web-to-print automation for printing business cards, envelopes, etc.
- Build an e-commerce box for RI's team to use onsite, located behind RI's firewall with a GUI for RI to maintain.
What did we do to change/improve the situation
We built a dedicated e-commerce platform to allow Bell employees to place their orders by selecting desired business cards templates and customising the order. Each product available in the system was based on a static element and customisable element; as a result, the users were able to modify their design quickly.
As a user enters data, the system presents a preview of the business card generated on an ongoing basis. The inputs are based on the templates supplied in Adobe InDesign (IDML format). Once a user completes the checkout process, the order is automatically sent to the Resource Integrated for approval.
Implementation process
We implemented the e-commerce platform integrated with ERP Ivalua and Adobe InDesign format. It met all the key requirements given by Bell company: punchout - integration with Ivalua (ERP system used by Bell), Linux box on RI's internal network (meeting Bell's security requirements), and well designed customer friendly interface.
The challenging aspect came from the fact that we also needed to comply to RI requirements in regards to product format and Adobe InDesign (IDML format) - allowing for data-merge in Adobe Indesign and thus simplification of the production process. Moreover we implemented the mechanism of automatic simultaneous loading of many product templates.
The result of our work
Our solution had a key impact on the possibility of cooperation between Resource Integrated and Bell. The solution we provided fosters the collaboration between the companies and enabled Ri to sign an exclusive contract; thus RI (our client) has gained a large base of potential recipients for its services.
Comtegra
Key success factor was the client regaining full control over content management of his website together with the setup of the support system. With our support, the client can now work in a safe environment, with fully functioning analytical tools.
We have built a modern, responsive, multilingual website with a new graphic design. As a new provider of software solutions, we took care of website positioning and integrated the website with comprehensive enterprise management systems.
The situation presented to us by the client
The company contacted us looking for support with website refurbishment, as it was not working properly. The client did not have the technical resources to fix the outstanding issues and expand the website content through the new features.
What did we do to change/improve the situation
We divided our approach into phases: phase one consisted of bug fixing and the objective phase two was to focus on the further development of the website as per client vision and his business objectives. We ran a set of workshops to gather information from within the company departments and set the priorities accordingly.
We have updated website analytics and launched new tools enabling monitoring of traffic statistics and user behavior. As a result, the client gained full control over the administration of the website.
Implementation process
We have built a modern, responsive, multilingual website with a new graphic design. As a new provider of software solutions, we took care of website positioning and integrated the website with comprehensive enterprise management systems.
The result of our work
Key success factor was the client regaining full control over content management of his website together with the setup of the support system. With our support, the client can now work in a safe environment, with fully functioning analytical tools.
Swiss Krono
We were able to design the gallery of client products presenting those patterns in the most realistic way. We implemented innovative features including 3D designs which reduced website loading time and data transfer, especially for the mobile version of the website. The new website turned out to be an amazing selling point as website traffic increased by 27% when the number of quotes grew by 50%. We were able to streamline the sales process through implementation of the location filter, which increased the sales by 14%.
From the end user perspective the products were clearly divided into collections and groups, making it easier to navigate between different interior styles and purposes (e.g. office, living room, kitchen).
The situation presented to us by the client
We were approached by Swiss Krono whose website was outdated and non-functional. The requirement was to build a responsive website with high-quality graphic design. In addition, the business objective was to demonstrate company versatility in a very customer oriented way.
Swiss Krono customers pointed out that the website is unreadable and it is difficult to find, for example, the technical parameters of a product, which are important from the point of view of room preparation or renovation.
What did we do to change/improve the situation
First step and one of the biggest challenges was an UX / UI audit. After developing a graphical mockup of the website, we set up an intuitive gallery to present in the most simple way the impressive product range.
From the end user perspective the products were clearly divided into collections and groups, making it easier to navigate between different interior styles and purposes (e.g. office, living room, kitchen).
Implementation process
We provided to the client a fully functional website that met the highest UX and UI standards. We improved eye management (results of research with the help of heat maps), improved access to information (28% lower bounce rate) as well as the quality of website content.
The biggest challenge was to create graphics that reflect the actual colors of materials, decors (e.g. floor panels, patterns). The elements on the website had to interact with each other both graphically and informatively, because each decor contains a lot of technical and visual information.
The result of our work
We were able to design the gallery of client products presenting those patterns in the most realistic way. We implemented innovative features including 3D designs which reduced website loading time and data transfer, especially for the mobile version of the website.
The new website turned out to be an amazing selling point as website traffic increased by 27% when the number of quotes grew by 50%. We were able to streamline the sales process through implementation of the location filter, which increased the sales by 14%.
AlterGo – Sharing Platform
We started with the implementation in a small library. The library has started to implement the idea of the sharing economy. After the first month, the number of users in a local community exceeded 1000, which went beyond the expectation of the initiator. Additionally, people not only started to exchange books, records, etc., but also made new friendships, exchanged opinions, and the library, itself, became a cultural center for the local community.
The success of the first implementation showed the wide potentials of the AlterGo app. It can be applied by an individual user, neighborhood community (to share goods), but also by co-working groups.
The situation presented to us by the client
The client reached out to us with a visionary idea of a repository or virtual library where all ‘things’ (not only physical items but also information) would be accessible for free.
The user could enter the repository and choose whatever they need, either a material item, some knowledge or information. This vision followed the ideas of Sharing Economy, Open Source, and Artificial Intelligence, among others.
What did we do to change/improve the situation
From the very beginning, we decided to follow Agile methodology rules, with monthly tasks, based on the current budget. At the same time, we spent a lot of time together with the client, co-creating the product, setting long-term goals, and deepening our knowledge of the sharing economy.
Users of the repository were also not defined at the beginning, as well as the budget of the project. The budget was changing during the whole process, based on clients’ ideas, so the project’s stability was also the challenge.
Implementation process
As a result of our work, the custom AlterGo application could be applied to various needs, for example, to organize, arrange, share and make available all an individual user’s properties, with the mechanism of following items (where they are placed, who borrowed them, when, etc.). On a broader scale, it can be used by a group of people to manage items that they share.
We also created an AlterGo project website, connected to social media, with an easy registration process to the library resources. Both the application and the website are bilingual - Polish and English, accessible on any device (desktop, tablet, mobile).
The result of our work
We started with the implementation in a small library. Immediately we could see the following benefits of the application:
- The initiator and his product appeared on the Internet.
- The user was able to search for the resources, borrow and reserve books, games, magazines via AlterGo app, without having to go to the library.
- The user was able to find detailed information about the book, and comments of other readers.
- The application allowed controlling and reporting the resources circuit.
- The number of visits to the library increased by 25%.
The library has started to implement the idea of the sharing economy. After the first month, the number of users in a local community exceeded 1000, which went beyond the expectation of the initiator. Additionally, people not only started to exchange books, records, etc., but also made new friendships, exchanged opinions, and the library, itself, became a cultural center for the local community.
The success of the first implementation showed the wide potentials of the AlterGo app. It can be applied by an individual user, neighborhood community (to share goods), but also by co-working groups, NGO’s or institutions (to share resources, information), as well as in the company (rentals, hotels, stores, etc.), to control the circuit of the resources.
Our Partners
HOW WE WORK
Our mission
Every business comes with its own unique set of challenges, blind spots and roadblocks that can delay the growth and profitability of your organization.
- Our vision is to inspire social change, improve our clients’ lives, and create a more interconnected world through meaningful technological innovation and exceptional customer service.
- Our mission is to harness the power of technology to resolve the most complex business issues and help organizations to accelerate growth through customized technological solutions.
- Our Approach At Luminous Thread, there’s nothing we love more than helping our clients to harness the power of technology to resolve those complex digital issues and see their vision come to light.
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Collaboration is the foundation for all meaningful innovation. However, there is definitely something poetic and equally beautiful about helping purpose-driven entrepreneurs achieve the peak expression of their vision. So if you’re ready to accelerate the growth of your business and share your ideas with the world.